Housekeeping Team Leader in Sioux Falls

posted:
Location
Sioux Falls, South Dakota
Industry
Administrative & Support Services
Job Type
Full-Time
Salary
US$ 12.00 - US$ 16.00 per hour
Reference Number
S_6668
Contact
Coequyt,Elisa, Spherion
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Job Description

Open & Dispatch Teams
- Open the office
- Check voice messages, if necessary, make adjustments to route schedules
- Print Route Schedule Sheet
- Print Team Leader Schedules
- Print and monitor Employee Time Schedule
- Print Quality Check Schedule
- Prepare Route Books
- Brief each team on day's homes, customer concerns, directions, especially with new customer, initial cleans, etc
- Monitor teams as they depart (appearance, time, equipment, supplies, cell phones, cars, etc.)
- Respond to teams calls throughout day
- Monitor and adjust route locations as needed
- Fill-in as HSP as needed


HSP Hiring & Training
- Interview prospective employees
- Determine training schedule
- Train and coach trainee(s) on cleaning system, equipment and usage of supplies
- Access viability of a trainee(s) to proceed to probationary phase of training
- Monitor trainee(s) throughout the probationary period and report progress to supervisor

Manage & Monitor Teams
- Review and monitor each team's revenue and working rate
- Monitor employee appearance
- Monitor employee attendance
- Coach and correct HSP's cleaning performance
- Coach, counsel HSP's compliance with policy & procedures
- Perform and track cleaning performance through field visits
- Record & track teams quality control scores in spread sheet
- Assign employees to be retrained
- Print and post weekly permanent cancellation rate reports by team

Working hours: 7:30am - 4 pm - M-F

Skills:
Requirements:
--Valid driver's license with good driving record
--Able to work 7:30 a.m. to 4:00 p.m. later if necessary
--Physically and mentally capable of performing FM duties
--Cooperate with franchisee, staff and perform duties accordingly
--Act in best interest of franchisee, customers and team members
--Detail/Customer Orientated

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Qualification

Other

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