HVAC and Plumber Service Manager

Sioux Falls, South Dakota
Job Type
$0 per hour + none
Ref. Number
Elisa Coequyt, Spherion
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Job Description

Our client is seeking applicants to oversee a team of technicians and dispatchers to ensure top quality customer service for the company. Applicants must be able to communicate professionally with clients and employees. Five years of previous HVAC experience is necessary.

Pay: $60K - $90K

- Manages the service operations to achieve profitable execution of assigned service business.
- Ensures consistency and excellence of service and monitors and tracks service business plans.
- Determines the resourcing needs for service work by matching the capabilities of the service technicians with the length of the service job.
- Resolves customer complaints and issues regarding service technician performance.
- Manages service technicians and a dispatch center to deliver excellent technical and customer service.
- Assessed service technician performance, ensures compliance to performance standards and initiates corrective action as appropriate.
- Assists in developing performance standards and expectations for service technicians and holds technicians accountable for performance.
- Leads and conduct service technician meetings, performance reviews, development plans, compliance assessments, and technician debriefing regarding service calls.

Working hours: N/A

--5-years as a Commercial HVAC and/or plumbing Service Manager.
--Candidate must be familiar with the service sales side of the HVAC/plumbing business, and be experienced in closing.
--Previous experience working with HVAC/plumbing equipment.
--Strong initiative, self directed, multi-task and self motivated. Excellent verbal and written communication skills.

To be considered, please apply online at www.spherion.com/siouxfalls
If you have any questions please contact Elisa Coequyt at 605-335-6010

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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