Brownsville, Texas
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 12.00 per hour
Ref. Number
Martinez,Anissa, Spherion
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Job Description

Intake Specialist will work for an emergency housing grant department for a non-profit organization. The Intake Specialist's main responsibility will be to input data in computer and to prepare monthly reports. Intake Specialist will also be knowledgeable and be ready to do the complete emergency grant services process to help a client. Intake Specialist will be able to screen and identify eligible households by an application process for the available program. Will know how to provide services through detailed case management in order to identify and address needs, establish attainable goals and short-term tasks for clients, and ultimately to move the household towards a measurable outcome of self- sufficiency and independence. Specialist will also know how to do timely scheduling of case reviews, and/or case inspections. Specialist will perform all duties necessary in delivering services to our public including answering the telephone, faxing and making copies, and maintaining a clean reception area.

*Volume of work may increase at peak seasons and will require that the work schedule accommodates for increase in work load and/or plans and procedures for ongoing changes and/or updates, funding related issues and/or compliance measures, as needed.

??? Establish, and maintain a positive and professional working relationship with all clients.
??? Performs all duties as assigned and instructed by immediate supervisor and/or Executive Director.
??? Must maintain an active caseload, or as funds permit.
??? Be knowledgeable and comply with all departmental policies and procedures, meet specified federal program compliance requirements successfully, and maintain a 10% margin of error or less in all daily case determinations.
??? Promote a positive image of the Agency and maintain a high level of professionalism and moral character at all times.
??? Will enter data into the clienttrack software
??? Must adhere to assigned time lines for appointment scheduling per client and reporting purposes.
??? Must reschedule respective client appointments in due case of absence.
??? Will be responsible for the timely scheduling of Appeal Hearings, case reviews, and/or case inspections.
??? Must attend all in-house, instructional training's and/or out of town training's as assigned.
??? Identify and respond to community needs.
??? Will develop and maintain a cooperative network of organizations for the purpose of client recruitment, referral pool for services, and/or in response to community awareness.
??? Must follow-up and report on outcomes of referrals that were made to agencies.
??? Assist in the development of resources to meet anticipated demands.
??? Provide information to the general public as instructed.
??? Will be responsible for maintaining a well organized filing system for his/her personal desk area and assist with the general office/clerical requirements.
??? Type forms, correspondence, and other material as generated for department purposes; proofreads all work for accuracy and neatness.
??? Prepare and complete accurate, case files, data entry, and weekly reports.
??? Responsible for maintaining a good attendance record and complying with personnel policies.
??? Maintain a clean client lobby and/or restroom, personal office area, and/or satellite offices for neatness, public safety, and sanitary purposes.
??? Work in harmony with all department staff, adhere to agency dress code, and perform any and/or all duties assigned to insure the efficiency and effectiveness of the department.

Working hours: 8:00 AM - 5:00 PM

--Must have working knowledge of business English, Spelling, and Arithmetic; office practices and procedures; departmental rules and regulations.
--Must have the ability to use computers, copy machines, fax, and other office equipment.
--Ability to understand and carry out oral and written instructions and to request clarification when needed.
--Must demonstrate sound organizational skills.
--Must be a self-starter, people oriented, and demonstrate a strong willingness to follow instructions.
--May be assigned to other duties, or work areas, in addition to those listed; duties may change according to the changing needs and public demand of the service area.


1-4 years

??? Bachelor???s Degree and one (1) year experience in full time casework, including oral interviews, program eligibility, and/or income related eligibility determination.
??? Bilingual is preferred; must complete both oral and written case profiles.
??? Must have computer knowledge for data entry.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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