Inbound Call Center - Mortgage Servicing Specialist in Des Moines

Des Moines, Iowa
Customer Service & Call Center
Job Type
Temp to Perm
US$ 12.50 - US$ 14.00 per hour
Reference Number
Scott Jennifer, Spherion
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Job Description

We have IMMEDIATE "Temp to Hire" openings for inbound call center representatives! Responsible for responding to routine inquiries and complaints from internal and external customers regarding financial products and services. Duties include: processing routine to complex transactions on-line, researching and resolving routine to moderately complex problems and inquiries and referring difficult problems to more senior representatives. Duties may also include: cross-sell or refer products, account maintenance, report generation, and project work.

You may be handling inquiries regarding the following:
Loan payoff quotes
Taking over the phone payments
Issues with escrow
And plenty of more!

Working hours: Monday - Friday, 8-AM - 5PM

1+ years customer service experience and 1+ years computer experience
High School
Background Check
Drug Screen

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


High School

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