Inbound Call Center Representative

posted:
Location
Hagerstown, Maryland
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
9:00 AM - 5:00 PM
Salary
US$ 12.50 per hour
Ref. Number
S_33007
Contact
Cano Rubio, Karina, Spherion
Phone
3017396900
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Job Description

Shift: Monday - Friday
1pm-9pm
2 unpaid 15 minute breaks 30 minute paid lunch

Responsibilities:
Candidates must be able to handle multiple inbound calls in regards to customer products. NO SELLING NO UPSELLING! Outbound calls are only necessary if there is a problem with credit card or to provide a thank you call.
Customer service over email correspondences.

Working hours: 9:00 AM - 5:00 PM

Skills:
Data entry and customer service skills.
MS Office based systems, so familiarity is important.

Education:
High School

Experience:
0-1 years

Qualifications:
Previous call center experience not required but preferred. Must at least have previous customer service experience.
High School Diploma

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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