Inbound Call Center Representative

posted:
Location
Sioux Falls, South Dakota
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 12.99 - US$ 13.00 per hour
Ref. Number
S_50781
Contact
Lucas,Savannah, Spherion
Phone
605-335-6010
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Job Description

Spherion Staffing is seeking applicants for our Inbound Call Center Representative for our Client, a call center. This job will be handling inbound calls and obtaining all pertinent administrative and vehicle information from potential Total Loss claims. A qualified candidate should have 1-2 years of industry experience.

Hours: Monday-Friday 8:00 a.m.- 5:00 p.m.
Pay: $13/hr

Responsibilities:
-Receive inbound calls and obtain all pertinent administrative and vehicle information from potential Total Loss claims
-Handle incoming calls related to status updates and process changes on existing market valuations
-Warm transfer of calls that require escalation or assistance from other work groups
-Process incoming calls for VINs, settlement tails, dealer inventory updates and other functions between calls
-Achieve desired production and quality goals

Responsibilities:
See above

Working hours: 8:00 AM - 5:00 PM

Skills:
Requirements:
-High School Diploma or equivalent required
-1-2 years of service industry experience
-Must have attention to detail
-Must be customer focused
-Moderate Microsoft office skills
-Verbal and written communication
-Commitment to results
-Must be adaptable

Education:
High School

Experience:
1-4 years

Qualifications:
See above


To be considered, please apply online at www.spherion.com/siouxfalls or if you have questions you can reach out to Savannah Lucas at 605-335-6010

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now