Inbound Call Center Representative

posted:
Location
Sioux Falls, South Dakota
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
Various Shifts Available
Salary
US$ 15.49 - US$ 15.50 per hour
Ref. Number
S_53563
Contact
Helena Griglione, Spherion
Phone
605-335-6010
Apply Now

Job Description

Spherion Staffing, has openings for Inbound Call Center Representatives with our client, a regional bank. The Call Center Representatives will review and process claims. Successful applicants will be ambitious individuals with a drive to succeed and able to work in a fast paced call center environment.

Pay: $15.50/hour
Hours: Monday-Friday 11:30 a.m. -8:00 p.m. and 10:30 a.m. -7:00 p.m. pm Saturdays. (Employee chooses Tuesday or Thursday off)

Responsibilities:
- Listening to customer needs and recommending solutions
- Working in a team environment
- Navigating internal software on multiple computer screens
- Reviewing and processing claims
- Communicating with clients, claimants, team members, and company representatives
- Providing supporting documentation to insurer
- Maintaining and managing files

Responsibilities:
See above

Working hours: Various Shifts Available

Skills:
Requirements:
-High School diploma or GED required
-3 months call center experience required
-1 year of customer service experience OR 2 year degree in criminal justice OR experience in financial services, fraud, investigations, or money laundering is preferred
-Excellent verbal and decision making skills.
-Excellent Microsoft Office Skills

Education:
High School

Experience:
0-1 years

Qualifications:
See Above


To be considered, please apply online at www.spherion.com/siouxfalls

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now