Inbound Call - Customer Service Rep

posted:
Location
East Lansing, Michigan
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 7:00 PM
Salary
US$ 12.50 - US$ 12.75 per hour
Ref. Number
S_37401
Contact
Rosekrans,Wesley, Spherion
Phone
517-999-9060
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Job Description

Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication skills and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology.

Deadline to apply for this position is January 29th!

$12.50/hr (after 5 week training raises to $12.75/hr) 40 hours a week, to $14.00/hr (after 5 week training raises to $14.50/hr) for bilingual candidates

Working hours: 8am-7pm (must be available during this time, but will only be working an 8 hour shift during this window)

Responsibilities:
The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous manner.

Working hours: 8:00 AM - 7:00 PM

Skills:
MUST HAVE availability between 8am-7pm
High School equivalent or higher education
UPDATED customer service oriented resume
Must be able to type 30 WPM minimum.

Education:
High School

Experience:
1-4 years

Qualifications:
Updated Resume
Ability to use multiple computer programs


Spherion will be holding open interviews (no appointment necessary) for this position MONDAY - FRIDAY between 9am-11am or 1pm-3pm

Office Address:

Spherion Staffing

401 E North St.Lansing, MI 48906

517/999-9063

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now