Inside Sales Associate

posted:
Location
Madison, Wisconsin
Industry
Sales (Sales and Related Occupations)
Job Type
Full-Time
Working Hours
10:00 AM - 7:00 PM
Salary
US$ 30,000 per year
Ref. Number
S_40655
Contact
Shedosky, Alicen, Spherion
Phone
608-274-6000
Apply Now

Job Description

Do you want your performance to determine your pay? Do you enjoy sales and talking to people? Do you like to be on the cutting edge of technology? Then consider being an Inside Sales Associate with our client, who was featured on Madison Magazine as being one of the best places to work in Madison!

The Inside Sales Associate will serve as the first point of contact for customers. This position handles inbound calls from both new and existing customers. In this role, you will identify the needs of the customer and provide them with the right products and services to fit their needs.

The shift is from 10:00 am to 7:00 pm, M-F with a rotating Saturday shift. There is a mandatory three week training period that will be 8:00 am - 5:00 pm M-F

Responsibilities:
- Deliver sales results through providing exceptional customer service
- Assist customers with any changes to accounts including any information updates or cancellations
- Keeps current with promotions, products and technology necessary to exceeding or meeting sales goals

Working hours: 10:00 AM - 7:00 PM

Skills:
- Proficient with computers - Microsoft, Typing, Data Entry
- Experience working in a fast paced environment managing multiple tasks
- Demonstrate attention to detail, strong negotiation, selling and closing skills in reselling the service to customers who may be requesting to cancel
- Ability to handle a high volume of phone calls in a structured, contact center environment
- Excellent interpersonal communication skills (i.e., verbal, written, listening)

Education:
High School

Experience:
0-1 years

Qualifications:
- Highschool diploma or equivalent
- Demonstrated success in a competitive sales environment (6+ months)
- Must follow the attendance guidelines to meet our customers? needs.
- Understanding of the telecommunication industry preferred
- Demonstrated success in a competitive sales environment
- Problem solving skills (i.e. customer complaints, competitive issues)
- Successful completion of classroom training will be required - Must be able to commit to 100% attendance during the three-week training period
- Must be able to work overtime with advance notice


Apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now