Insurance Enrollment Specialist

Middleton, Wisconsin
Administrative & Support Services
Job Type
Temp to Perm
US$ 14.00 - US$ 15.00 per hour, $14 - 15 per hour + none
Ref. Number
Claudine Baccheschi, Spherion
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Job Description

Join our west client that is 100% owned as an Insurance Enrollment Specialist (internally called a Participant Enrollment Specialist)! If you describe yourself as someone who never misses the details and always provides a great customer experience, this might be the perfect job for you!

Job Description:

-Manage and maintain updates to enrollees' accounts including enrollment, termination, leave
of absence and permitted election changes as well as benefits card account maintenance

-Update insurance enrollees' accounts from data received through payroll or eligibility files and manage
any account variances

-Safeguard confidentiality, privacy and security of organization and customer (PHI) information

-Obtain and maintain current and ongoing product and regulation related knowledge at a level of
proficiency to resolve complex requests and inquiries

-Manage, triage and assign enrollment related workflow (to include but not limited to data file
feeds, help desk inquiries and CRM tasks) in accordance with departmental expectations and

Working hours: 1st shift Monday-Friday


-Associate degree in Business or related field; may be substituted with two years of relevant
work experience

-Minimum one year experience within an office environment

-Minimum one year experience providing customer service

-Prior experience working with Excel and Word on a daily basis

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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