Intake Clerk

posted:
Location
Fort Myers, Florida
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 13.50 per hour
Ref. Number
S_37836
Contact
Recruiter, Spherion
Phone
239-939-9999
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Job Description

Spherion Staffing has partnered with the Lee County Clerk of Courts and we are currently seeking Intake Specialists. This position is a temp to hire opportunity and a great fit for someone looking to get their foot in the door with the County. The Intake Clerk maintains, updates,, and takes action on electronic files of case related information in Lee County Clerk of Courts. The positions is responsible for the accurate and timely opening of cases, data entry, scanning, and routing of documents. The position also responds to customer inquiries over the phone and in writing.

Responsibilities:
??? Work with outside agencies and customers to process corrections as needed
??? Update cases from subsequent filings
??? Perform case follow-up actions including electronically issuing summonses
??? Pick up documents from various offices, and accurately route for scanning and other processing
??? Identify various case filings, and accurately scan to electronic queues based on document type
??? Respond to customer inquiries in a prompt and professional manner, escalating issues when necessary
??? Communicate promptly, professionally, and effectively with other employees, outside agencies and customers

Working hours: 8:00 AM - 5:00 PM

Skills:
- Ability to assist others within knowledge areas
- Ability to communicate effectively, both orally and in writing
- Effective interpersonal skills, strong work ethic and professional demeanor are required
- Use tact in sensitive situations, maintain confidentiality of restricted files, and maintain a courteous attitude at all times
- Work is performed with moderate supervision
- Demonstrate proficiency with operations and general care of the PC, printers and other required office equipment

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
??? Good organizational skills and attention to detail required
??? Ability to assist others within knowledge areas
??? Ability to communicate effectively, both orally and in writing
??? Effective interpersonal skills, strong work ethic and professional demeanor are required
??? Use tact in sensitive situations, maintain confidentiality of restricted files, and maintain a courteous attitude at all times
??? Work is performed with moderate supervision
??? Demonstrate proficiency with operations and general care of the PC, printers and other required office equipment
Physical Requirements
??? Office: Majority of the time is spent sitting at the computer, remainder of the time is spent assisting in other functions


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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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