IT Help Desk Tier II Technician

posted:
Location
Tulsa, Oklahoma
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
1:00 PM - 11:00 PM (Various Shifts Available)
Salary
US$ 28.00 - US$ 31.00 per hour
Ref. Number
S_32824
Contact
Whitaker,Barbe, Spherion
Phone
918-9715900
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Job Description

Do you have at least 3 years of experience working with Juniper or Cisco routing equipment? Are you knowledgeable on common Ethernet and IP protocols including BGP, MPLS and Spanning Tree? If so this is the perfect job for you!
Our client provides communications infrastructure solutions to the world's leading businesses. As a Tier II Technician, you can take pride in knowing that you will be an integral part of the equation! Our client is passionate about promoting a vibrant culture that empowers their skilled personnel to do their best work in a fun environment.
Here at Spherion, we are looking for candidates that are able to survey and repair Ethernet and IP networks that include routers and switches from a range of vendors with Juniper being the most common technology.
This opportunity allows you to make sure this client is a good fit for you on a temporary to hire basis of 90 days at $28.00-$31.00/hr. Excellent benefits are available post permanent status.
A day in the life of the job entails monitoring the network queue which includes triage and troubleshooting IP/Ethernet issues, dispatching cases to Field and 3rd party vendors and taking customer calls.
If this sounds like a great fit for you, please apply today! If you would like additional information, call our office at 918/971-5900.

Responsibilities:
- Troubleshoot issues over the phone with Field Technicians and Providers
- Document work orders and troubleshooting status and perform repair and maintenance duties

Working hours: 1:00 PM - 11:00 PM (Various Shifts Available)

Skills:
- 3-5 years of experience in troubleshooting and repair of Ethernet and IP networks or an equivalent combination of related experience and Associate's Degree
- Knowledge of Ethernet Switching, IP Routing, BGP, MPLS, Spanning Tree, Dense Wave Division Multiplexing (DWDM), Domain Name Servers (DMS), and RFC2544 Ethernet Testing
- Excellent verbal and written communication skills

Education:
Associate

Experience:
1-4 years

Qualifications:
There are 2 shifts available, Swing Shift, 1:00pm-11:00pm and Night Shift, 10:00pm-8:00am. The pay is $22.00-$24.00/hour based on experience.

If you are seeking a long term career with a company that is a global leader with an innovative spirit, we've found the home for you! Apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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