IT Help Desk

posted:
Location
College Station, Texas
Industry
Information Technology (Computer and Mathematical Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 12.00 per hour
Ref. Number
S_29735
Contact
Taylor Balderas, Spherion
Phone
979.846.7833
Apply Now

Job Description

Spherion Staffing is assisting a local company in sourcing an IT Help Desk candidate. This individual will be responsible for providing efficient technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. Please apply online today and then give our office a call to schedule an interview!

Responsibilities:
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Record events and problems and their resolution in logs

Working hours: 8:00 AM - 5:00 PM

Skills:
--Proven experience as a help desk technician or other support role
--Good understanding of computer systems, mobile devices and other tech products
--Ability to diagnose and resolve basic technical issues
--Great customer service skills
--Excellent communication skills

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
Once you apply online, call our office at 979-846-7833 to speak with a recruiter!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now