Lead Bank Teller

posted:
Location
Grand Forks, North Dakota
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 15.00 - US$ 17.00 per hour
Ref. Number
S_29135
Contact
Janine Eberhart, Spherion
Phone
701-412-2894
Apply Now

Job Description

Spherion Staffing is looking for a Lead Bank Teller in the Grand Forks area. The Lead Teller is responsible for providing exceptional Customer Service to clients, coordinating and providing oversight of all aspects of the teller operations in 3 branches. The Lead Teller is responsible for ensuring daily activities of staff are performed in a timely, accurate and courteous manner and in compliance with approved policies and procedures.

Qualified candidates must have a minimum of 2 years' experience as a Lead Teller to be considered.

Monday thru Friday 8am to 5pm
Pay: $15-17/hour DOE

Responsibilities:
- Enthusiastically support Company's focus on member sales and service. Establish and build relationships with members by providing prompt, friendly service. Seek out cross-sell opportunities and promote products and services based on member needs. Ensure the active participation of staff in promoting and cross-selling products and services
- Prepare the weekly work schedule, conduct performance evaluations, interview new tellers, train, serve as the vault teller, and prepare reports
- Responsible for the efficient operation of the department by performing duties which may include scheduling, training, reporting, compliance, security and member service
- Provide direction to tellers through assignment of work and by providing technical guidance
- Perform teller duties and member service tasks to include account inquiries, deposits, withdrawals, change orders and sorting coin, cashier's checks, cash advancements, loan payments, ordering checks, night depository processing, scanning checks, ATM processes, stop payments, check orders, file maintenance and account research
- Responsible for branch cash levels to include ordering cash, following cash levels assigned, verifying cash received, filling teller cash orders, maintaining full vault security and balancing vault cash nightly
- Effectively inform members of the benefits and features of deposit products and services to include checking and savings accounts, CD's, retirement accounts, credit cards, debit cards, safe deposit boxes, direct deposit and online banking. Identify and define needs, explain solutions, handle resistance and recommend action
- Respond to member in-person and telephone inquiries, requests, and problems

Responsibilities:
See above

Working hours: 8:00 AM - 5:00 PM

Skills:
Requirements:
-Associate's degree or related college courses preferred
-Minimum of two years related experience in a financial institution
-Experience in leading, training and coaching others

Education:
Associate

Experience:
1-4 years

Qualifications:
To be considered, please apply online at www.spherion.com/fargo
If you have any questions please contact Janine Eberhart at 701-412-2894

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now