Lead Customer Service Rep

Sioux Falls, South Dakota
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
6:00 AM - 9:00 PM
US$ 15.00 - US$ 15.01 per hour
Ref. Number
Pond, Mikayla, Spherion
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Job Description

Our client, a call center, needs applicants with at least 3 years of customer service experience to work in their auto insurance department. Job applicants will need a High School Diploma/GED, experience in the auto insurance industry or valuation, and at least 3 years of elevated customer service experience. Applicants will need to work flexible hours as well. Job duties include walking customers through process and reasons for determinations, train new employees, meet deadlines and quotas, and ensure all documentation is correctly entered.

Pay: $15.00/hour
Hours: 8-hour shift between the hours of Monday-Friday 6:00am-9:00pm; ability to work flexible hours
Type: Temp-to-hire

- Train new hires
- Ensure quotas and deadlines are met
- Give advanced customer service to clients
- Explain processes to clients and new hires

Working hours: 6:00 AM - 9:00 PM

- Adept Office program skills
- Advanced communication skills

High School

1-4 years

- High School Diploma/GED
- 3 years of elevated customer service experience
- Ability to work in a fast-paced environment
- 1 year of previous experience in auto insurance or valuation

To be considered, please apply online at www.spherion.com/apply
If you have any questions please contact Mikayla Pond at 605-335-6010

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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