Leasing Consultant

Grand Rapids, Michigan
Property (Building and Grounds Cleaning and Maintenance Occupations )
Job Type
Working Hours
9:00 AM - 6:00 PM
US$ 13.00 - US$ 16.00 per hour
Ref. Number
Ross,Sarah, Spherion
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Job Description

A Grand Rapids area Property Management Entity is seeking a Leasing Consultant to join their team! The Leasing Consultant acts as the owner's agent in all day-to-day matters in the leasing and operation of the property. This is a full-time position. Normal office hours are Monday - Friday, 9:00AM - 6:00PM, Saturday 9:00AM - 3:00PM, hours may vary by property. During initial lease up of new Property, work hours may occur from 5:00PM - 8:00PM, and weekends. Agent may be on call 24/7 as needed to respond to emergencies at any company property. This is a rapidly growing and expanding company with ample opportunity for advancement!


  • Greet and qualify prospective residents using appropriate qualifying criteria provided by Management. Answer all leasing calls in a friendly manner and communicate to show interest in their needs.
  • Accurately enter all traffic into data system.
  • Schedule appointments utilizing company procedures and appointment calendar.
  • Assist prospective residents in completing applications and process them adhering to LIHTC Section 42 Tax Credit Compliance and company guidelines by sending out verification forms relating to residency history, education status, income, assets, etc. as directed by Management.
  • Follow up with prospects on the results of the application process.
  • Demonstrate complete knowledge of the features and benefits of the property as well as trends and features of the local market.
  • Check voicemail, faxes, and email throughout the day and respond as needed.
  • Assist Management in sustaining consistent occupancy standards of no less than 95%, or as determined by the client
  • Assist in developing a marketing plan to insure minimal vacancies.
  • Conduct market surveys and shop competitive communities as directed by Management.
  • Maintain contact with all internet apartment locator services to provide informational material and update information regularly.
  • Conduct tours of building as requested by Management to show where parking is located, trash placement, emergency exits, etc. in addition to the ability to demonstrate kitchen appliances to new residents.
  • Work with Management to ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of the property is pleasing.
  • Assist Management to ensure all maintenance repairs are handled satisfactorily on a weekly basis.
  • Learn and ensure compliance with all company, local, state and federal safety rules.
  • Assist Compliance Department in monitoring renewals. Distribute and follow-up on renewal notices as directed by Management.
  • Assist Management in preparing leases and addendums for approved applicants prior to their move in date.
  • Assist Management in following up with post move-in surveys to ensure resident move in satisfaction.
  • Assist in maintaining records of occupancy, delinquency, traffic and preventative maintenance calendars through property management software.
  • Act as a company ambassador to residents, other properties in the area, and the community.
  • Assist in planning resident functions. Attend functions and participate as a host if so directed by the Property or Area Manager.


  • Advanced level Microsoft Office: Word, Excel and Outlook; Adobe Acrobat
  • Ability to utilize Internet and email as well as knowledge of basic office equipment such as scanners, multi-line phones, smart phones/cell phones, cameras, and tablets
  • Ability to learn proprietary software with minimum time and training
  • Ability to work in a fast-paced environment subject to multiple interruptions, changes in workload, competing priorities, varied and/or extended hours, and deadline situations. Exposed to and expected to respectfully interact with a variety of attitudes and personalities including residents, co-workers, outside vendors and management.


  • Associate's Degree with a GPA of at least 3.0 AND at least one year successful work experience in residential property management, sales, or marketing (desirable) OR 2 years successful work experience as Leasing Consultant (without meeting education requirement) in residential property management.
  • Knowledge of Fair Housing, or the ability to learn all aspects of Fair Housing in a short period of time.
  • Experience with blue prints and building systems (desirable).
  • Previous experience with property management software (desirable).
  • Light maintenance experience (desirable).

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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