Loan Escrow Clerk

Jacksonville, Florida
Other (Office and Administrative Support Occupations)
Job Type
Working Hours
8:30 AM - 5:00 PM
US$ 14.00 - US$ 16.00 per hour
Ref. Number
Cameron, Teresa, Spherion
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Job Description

Job Summary:
The Loan Escrow Clerk processes payments and disbursements to and from escrow accounts used to collect and pay property taxes and insurance premiums which are required on mortgage loans. Other duties will include, but may not be limited to: typing and mailing letters; calling insurance agents, tax collectors and customers; interpreting insurance policies and loan documents; researching through various municipal records online; preparing checks and general ledger entries; maintaining accurate records; preparing and utilizing reports; and providing customer service and support to both internal and external clients. Complies with government regulations, audit requirements and company policies and procedures.

Process escrow payments and disbursements
Create general ledger entries
Review reports to identify accounts requiring action/attention
Examine documents to ensure compliance with escrow instructions, company & legal policies
Order property insurance policies with sufficient coverage to prevent loss
Search and print county tax records for evidence of paid and unpaid property taxes
Track actions taken and correspondence with customers, insurance agents & tax collectors
Assist with report preparation
Update system data as needed
Prepare or submit check requests for invoices to be paid
Provide accurate and timely responses to all calls and inquires
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Working hours: 8:30 AM - 5:00 PM

Customer Service: able to personally provide high level of interactive service to targeted customer base/market, building relationships and acting as internal company advocate
Team Orientation & Interpersonal highly motivated, passionate and creative team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization
Communication: able to effectively and persuasively express self verbally and in writing, using correct language and grammar in a professional, diplomatic and tactful manner
Organization & Time Management: able to work independently with minimal supervision, planning, scheduling and organizing professional schedule to complete actions within established deadlines, handling multiple priorities with attention to detail
Creative Thinking able to demonstrate conceptual creative thinking, taking an idea and visualize/describe the opportunity, then recognize the potential fit with culture and product lines
Adaptability to Change: able to be flexible and supportive, react swiftly to and able to positively and proactively assimilate change in rapid growth environment
Systems & Software: proficient knowledge of Microsoft Office software applications

High School

1-4 years

High school required; some college coursework in accounting, bookkeeping, or business administration
Minimum 1-2 years experience working with insurance, mortgage loans, general ledger and accounts payable/accounts receivable
Must be familiar with loan documents, escrows, municipal records, and government regulations

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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