Medical Call Center Operator

Hagerstown, Maryland
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 12.04 - US$ 14.45 per hour
Ref. Number
Horn, Jessica, Spherion
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Job Description

Provides clerical, secretarial, and patient scheduling activities to ensure the prompt and efficient care of the patients to meet the goals and objectives of the medical facility. Supports and follows through with the vision, mission, goals and objectives of the medical facility.

1. Knowledge of the individual processes within the clerical area and ability to operate all office equipment.
2. Responsible for appropriately addressing incoming telephone calls, scheduling patients within departmental guidelines and verifying insurance coverage.
3. Maintains respect for employees and volunteers, and their individual commitment and contributions in support of the clients mission to provide consistent quality services.
4. Performs job responsibilities with attention to safety concerns relating to staff, equipment, and the facility.

Working hours: 8:00 AM - 5:00 PM

Computer skills and experience required. Medical terminology required. EMR experience preferred. Must have excellent communication skills as well as the ability to speak, write and understand the English language. Must be able to work independently.

High School

1-4 years

Graduation from high school with commercial/business courses or the equivalent required. Graduation from Medical/Secretarial program preferred.

Please call the office at 301-739-6900 to schedule an interview.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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