Member Services Representative-Columbia Falls

Columbia Falls, Montana
Banking (Business and Financial Operations Occupations)
Job Type
Temp to Perm
US$ 11.00 - US$ 14.00 per hour, $11 - 14 per hour + none
Ref. Number
Nikki Demars, Spherion
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Job Description

Local Financial Institute is seeking a great candidate to open new member accounts, processes
loan requests from Members for personal lines and loans. This individual will also provide
Member services such as notary, payment processing, research, etc.

Position Functions:
-Process all personal loan/line requests, excluding residential mortgages, for prospective Members and existing Members
-Answer all incoming phone calls proactively, promptly and professionally.
-Perform all tasks and projects which are requested and required
-Correct Member contact information as needed.
-Maintain ongoing communication with Supervisor and SVP of Operations, informing them of all pertinent problems, new developments, changes and other important information.
-Work proactively and positively with other personnel to ensure a team effort and prompt Member service.
-Perform other duties as assigned.

Position Requirements:
-Ability to follow oral and written instructions.
-Strong analytical and organizational skills.
-Ability to learn basic Teller and Loan Officer functions.
-Knowledge of NCUA insurance and IRA guidelines/procedures.
-Ability and willingness to maintain notary license.
-Ability to work with a variety of office equipment and software systems.

Working hours: Monday-Friday 8:30-6:00pm

Required Education and Experience:
-High school diploma.
-1-3 years professional member service experience.
-1-3 years professional banking or credit union experience.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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