Modern Luxury Accessories Advisor

posted:
Location
Jacksonville, Florida
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
8:00 AM - 11:00 PM (Various Shifts Available)
Salary
US$ 15.00 per hour
Ref. Number
S_58100
Contact
Hesterlee,Stephanie, Spherion
Phone
9043560000
Apply Now

Job Description

EXCELLENT CAREER OPPORTUNITY!!!!

If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with position for our high end retail client located on the Northside of Jacksonville.

The call center hours of operation are as follows:

Monday - Friday, 8am to 11pm
Saturday, 9am to 7pm
Sunday, 11am to 7pm

YOU WILL NOT WORK ALL OF THESE HOURS!!!! However, you must be able to work within these hours. The company will assign the schedules. However, it will be a set schedule. Mandatory overtime and voluntary time off will be offered.

Responsibilities:
-Respond to incoming phone and email contacts from customers in a professional and efficient manner
-Mitigate customer escalations through effective decision making and problem solving skills
-Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures
-Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences
-Leverage multiple systems and tools to effectively handle customer contacts
-Simultaneously handle cross-functional tasks including calls, emails, and data processing
-Other duties as assigned

Working hours: 8:00 AM - 11:00 PM (Various Shifts Available)

Skills:
Spelling and Grammar
Computer Literacy Skills

Education:
High School

Experience:
1-4 years

Qualifications:
High school diploma
Customer Service Experience


If this sounds like an exciting opportunity to you, apply now!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now