On Site Supervisor

posted:
Location
Van Buren, Indiana
Industry
Finance & Economics (Business and Financial Operations Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 35,000 - US$ 40,000 per year
Ref. Number
S_49146
Contact
Spherion, Spherion
Phone
317-4518558
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Job Description

The On-Site Supervisor, in conjunction with the On-Site Manager, is accountable for supervision and oversight of contingent worker safety and productivity within the client's distribution environment. Creates collaborative relationships with all end users in the assigned client account by gaining a thorough understanding of the client's business resulting in total customer satisfaction and attainment of fulfillment and financial objectives.

Responsibilities:
Develop a collaborative relationship and maintain proactive involvement with the client to ensure maximum business development, total client satisfaction and employee retention

Develop and implement an effective on-boarding, management and retention strategy to ensure the appropriate staffing levels are maintained in order to meet current and anticipated needs

Communicate and coordinate the various aspects of On-Site operations to ensure compliance with established policies and procedures as well as local, state and federal laws and guidelines (Worker's Compensation, Unemployment, HR, Legal, etc.)

Follow up on pay/bill related issues to insure timely resolution

Prepare, customize and analyze reports, identify trends/problems areas, review results and recommend problem resolution and improvements to the client and/or Spherion leadership

Maintain complete and accurate documentation of all branch activities

Implement all corporate programs and initiatives in a timely manner

Develop a fully operational and qualified staff by hiring and training contingent workers according to established company and legal guidelines

Coach and counsel associates on behavioral and performance issues, document and take corrective action as necessary

Foster a work environment that will motivate and retain staff

Utilize appropriate interpersonal styles, sales and service methodology within the client

Initiate proactive interaction with appropriate members of the client???s management staff to understand and respond to changing needs

Ensure compliance with all government regulations as well as Spherion policies and procedures

Prepare and facilitate weekly and quarterly meetings with the Client???s leadership team

Oversee Coaches and ensure they are executing all assignment duties and responsibilities.

Keeps Coaches abreast of any operational developments

Serve as human resource contact for temporary workers and address concerns quickly and effectively

Willingness and ability to fill in for Internal Staff or Coaches as needed to ensure client???s service expectations are met

Working hours: 8:00 AM - 5:00 PM

Skills:
Proven customer service ability within a fast-paced environment

Strong leadership, mentoring, decision-making, and relationship building skills

Excellent communication and organizational skills

Ability to plan and think ahead

Able to prioritize and follow through on a multiple tasks with varying/changing importance

Ability to dig back to root cause, build necessary action plans, implement solutions and monitor results to ensure intended outcome is achieved

"Do what it takes attitude" to ensure deadlines and client needs are met

Education:
High School

Experience:
0-1 years

Qualifications:
High school diploma or equivalent

Proficiency working with Microsoft Office or similar software

Experience working in a warehouse or manufacturing environment at a leadership level is desirable but not required

Flexibility to work a varied schedule to ensure appropriate management coverage on all shifts


If interested, Apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your

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