Operations Director

Madison, Wisconsin
Banking (Business and Financial Operations Occupations)
Job Type
US$ 50,000 - US$ 55,000 per year, $50k - 55k per year + none
Ref. Number
Lambert,Jeanne, Spherion
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Job Description

Operations Supervisor

Madison - West Side


Our client is seeking the talents of an experienced banking professional who is familiar with the backside of operations of banking. This individual will be responsible for the daily operational oversight of transactional services offered by the Bank. The Supervisor coordinates to ensure timely and accurate processing of daily transactions. The Supervisor may participate in various systems to include troubleshooting, vetting new software functionality and implementation. They also work with department managers to ensure, training and development of customer service staff. The Operations Supervisor is also tasked with a variety of back up responsibilities and other duties as assigned, special projects etc.

Job Duties & Responsibilities

Oversees processing and resolution of daily processing exception items
Coordinates training of Customer Service staff
Create and track monthly volume reporting and analysis to performance targets set
Keep processes/procedures current and coordinate annual disaster testing
Assist with testing/implementation of software enhancements/vendor changes
Back up for daily settlement of the Federal Reserve account, monitoring for daylight overdrafts and determining sufficient reserve balances to include discount window borrowing authority
Back up to monitor EBA account to include daily processes and audits
Support reporting as needed to the Federal Reserve: to include-FR2900, reserve monitoring and EBA transactions
Back up to maintain Respondent Bank Reserve Pass Thru posting and reconciliation
Backup Customer service staff as needed

Working hours: 8-5

Excellent work history supported by references
2-years ( minimum ) working in a banking operations environment

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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