Operations Processor

posted:
Location
Fargo, North Dakota
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
Various Shifts Available
Salary
US$ 17.99 - US$ 18.00 per hour
Ref. Number
S_65709
Contact
Janine Eberhart, Spherion
Phone
701-412-2894
Apply Now

Job Description

Spherion Staffing has several Operations Processor positions available for a local client. The Operations Processer will serve as an advocate for representatives/family members of deceased customers. This provides one point of contact for the representatives/family members as they are settling the estate. This team is considered a Center of Excellence.
The Operations Processors will provide protective maintenance on customer accounts. They will go in and cancel fees, cancel credit cards, close accounts etc.

8 hour shifts available between the hours of 8 am and 8 pm M-F and 9 am-6:30 pm on Saturday
Pay $18/hour

Responsibilities:
See above

Working hours: Various Shifts Available

Skills:
Requirements:
-4+ years of customer contact experience in a financial services environment; or 3+ years of experience in one or a combination of the following: financial services operations, underwriting, or quality assurance
-Intermediate Microsoft Office skills
-Ability to navigate multiple computer systems, applications, and utilize search tools to find information
-Excellent verbal, written, and interpersonal communication skills
-1+ year of call center experience
-Financial services industry experience
-Ability to interact with all levels of an organization
-Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
-Ability to work effectively, as well as independently, in a team environment
-Good analytical skills with high attention to detail and accuracy
-Experience working with changing priorities and deadlines

Education:
High School

Experience:
1-4 years

Qualifications:
See above


To be considered, please apply online at www.spherion.com/apply
If you have any questions please contact Janine Eberhart at 701-412-2894

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now