Operations Program Associate

Madison, Wisconsin
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Working Hours
8:00 AM - 5:00 PM
US$ 25.00 - US$ 27.00 per hour
Ref. Number
Moto Gladys Igahara, Spherion
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Job Description

We are currently working with the State of WI - Department of Health Services to find an Operations Program Associate!

The ideal candidate would have high-level administrative skills, and also a REALLY big heart!

Under the general direction of the Bureau of Adult Programs and Policy Operations Manager, this position is responsible for a wide range of administrative and program support necessary to the efficient administration of the Bureau of Adult Programs and Policy as well as the Bureau of Adult Quality and Oversight.

- Provision of programmatic support to the Bureau of Adult Programs and Policy, and the Bureau of Adult Quality and Oversight
- Provide confidential administrative and office management support including coordination of schedules
- Coordinate correspondence, and provide assistance to Medicaid users, deescalate situations as needed, and problem-solve
- Coordinate information technology needs
- Provide direct assistance and collaborate in the development, review, revision and implementation of policies, procedures and information systems for bureau programs as needed
- Provide assistance with special projects and other duties as assigned

Working hours: 8:00 AM - 5:00 PM

- Quick learner and technologically savvy to be able to adapt to internal state systems, which can sometimes be complicated
- Warm, interactive, calming personality a MUST!
- Must have previous scheduling experience
- Strong customer service skills and quality focus, critical thinking
- Excellent written skills, including proofreading and editing, and verbal communication skills
- Strong organizational and time management skills
- Ability to work independently and cooperatively as part of a team
- Strong attention to detail


4-7 years

- Minimum of High School education required
- Three to five years experience in an administrative capacity

Apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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