Operations Specialist / Dispatcher job

Pelican Rapids, Minnesota
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 4:30 PM
US$ 22.00 - US$ 27.00 per hour
Ref. Number
Melissa Abfalter, Spherion
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Job Description

Spherion Staffing is currently seeking an experienced operations specialist to work in a call center environment. The ideal candidate will have a minimum of two years related experience operating in a utility or office setting. Customer service experience preferred.

- Provide dispatch communications and customer service to callers
- Manage outages by utilizing existing software and technology
- Complete work order processing
- Draft, process and distribute service orders
- Maintain vehicle and equipment registration records
- Enter and process new service applications
- Other clerical duties as assigned

Working hours: 8:00 AM - 4:30 PM

- Excellent oral and written communication skills
- Knowledge and application of Microsoft Office 365
- Sense of urgency with tasks
- Team player
- Customer focused

High School

1-4 years

- Ability to work in a fast paced, team environment
- Willingness to learn new tasks and adapt to change
- Experience operating office equipment and technology
- Ability to lead self
- High school diploma, Associate degree in related field preferred
- Two years of related experience reqd

Mon - Fri 8 am - 4:30 pm

To be considered, please apply online at www.spherion.com/perham
If you have any questions please contact Missi Abfalter at 218-346-3801

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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