Overnight Bilingual customer service Representative

Killeen, Texas
Customer Service & Call Center
Job Type
US$ 12.00 per hour, $12 per hour + none
Ref. Number
Kemery,Jennifer, Spherion
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Job Description

Provide superlative service and support to customers via the phone, including: Assisting customers with various inquiries in a timely manner and with a high degree of professionalism; researching and resolving customer issues; inputting customer information into client systems; managing transactions and changes to accounts; and, offering solutions that optimize the customer experience and retain their business. Spherion offers a competitive compensation and benefits package.

Working hours: Sun-Sat 10pm-7am

Exceptional customer service skills
Bilingual (English/Spanish)
Strong communication and problem-solving skills
Ability to thrive in a high-energy, fast-paced call center environment
Proficient in Microsoft Outlook, Word and Excel
Capable of resolving issues expeditiously and professionally
Ability to multi-task and work well under pressure
Team player with a positive, can-do attitude
Experience or specialized knowledge preferred (not required)
High school diploma (or equivalent) required

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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