Overnight Dispatcher

Temple, Texas
Customer Service & Call Center
Job Type
Temp to Perm
US$ 11.00 per hour, $11 per hour + none
Ref. Number
Spring, Danielle, Spherion
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Job Description

Serves as the link between the customer and the Service Center in the delivery of prompt,
efficient customer focused services. Performs and coordinates a variety of duties related to
scheduling, work request assignments and numerous administrative support activities using
the hospital designated software.

Receives, logs and assigns all work requests for services supported by the department.
Monitors and responds to web and email requests in an efficient manner.
Utilizes the designated software for electronic logging, assigning and closing of work requests.
Oversees the request and distribution of FOBS and mechanical keys.
Participates in projects for the department and division; providing data entry, research and
other administrative support.
Responsible for shuttle assignments; ensuring the transportation needs of patients, guests
and staff are taken care of in a timely manner.
Performs administrative duties for the service center and other departments within the
Performs other position appropriate duties as required in a competent, professional and
courteous manner.

Working hours: Rotating 12 hour shifts

Associates degree preferred
Experience in customer service required
Knowledge of and experience using call center and dispatch software systems preferred

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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