Part-time Inbound Customer Service

posted:
Location
Provo, Utah
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
6:00 AM - 9:00 PM
Salary
US$ 14.50 per hour
Ref. Number
S_29075
Contact
Silva,Vicki, Spherion
Phone
801-221-0550
Apply Now

Job Description

Inbound Customer Service agents take calls from people seeking home improvement loans.
They will need to courteously and correctly enter information into software to determine eligibility.

This is not a sales position. It is a customer service/data entry position. Part-time positions available. Schedules are Monday through Friday with one Saturday every 3 weeks. (The week you work on Saturday you will have a different day off during the week.)

Responsibilities:
- Manage inbound calls in a timely manner

- Follow call center scripts when handling different topics

- Identify customers??? needs, clarify information, research every issue, and provide solutions

- Enter correct data into software- Inform customers of their approval or denial of loans

Working hours: 6:00 AM - 9:00 PM

Skills:
- Must have excellent customer service skills

- Must have intermediate computer skills

- Must be able to type 35+ words per minute

Education:
High School

Experience:
0-1 years

Qualifications:
Please apply and/or call 801-221-0550 to schedule an interview.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now