Part Time Patient Service Representative

posted:
Location
Newbury Park, California
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
6:00 AM - 2:30 PM
Salary
US$ 16.00 - US$ 16.50 per hour
Ref. Number
S_42478
Contact
Gaby Hernandez, Spherion
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Job Description

Schedule: Monday and Tuesday 8 hours, remaining hours will be distributed amongst the rest of the week.
Training: 6am-2:30pm (2 weeks)
Pay rate: $16.00- $16.50/hr.-
Start Date: 6/20/2019
Temp position for 4 Months

Job Description:
The Patient Service Representative is responsible for providing 1st class customer service to our patients by treating them with courtesy and respect. The Patient Services Representative answers inbound calls and places outbound calls to update patient demographics, schedule appointments, order supplies, physician referrals, prescription refills, collection of payment, and answer general questions.

Responsibilities:
As a patient services representative level 1 some of the key responsibilities would include:
Answering Incoming Patient Calls
Conducting Outbound Calls to Patients and Physician offices
Answering Patient inquiries, using multiple system resources to research and resolve various issues.
Scheduling patients for appointments with physician office(s) following physician specific requirements
Updating patient accounts as necessary
Building long lasting relationships with clients and patients
Providing reports to management staff regarding daily activities, process improvements, etc.
Other Duties as assigned

Working hours: 6:00 AM - 2:30 PM

Skills:
Answering Incoming Patient Calls
Conducting Outbound Calls to Patients and Physician offices
Answering Patient inquiries, using multiple system resources to research and resolve various issues.
Scheduling patients for appointments with physician office(s) following physician specific requirements
Updating patient accounts as necessary
Building long lasting relationships with clients and patients
Providing reports to management staff regarding daily activities, process improvements, etc.

Education:
High School

Experience:
0-1 years

Qualifications:
As a patient services representative level 1 some of the key responsibilities would include:
Answering Incoming Patient Calls
Conducting Outbound Calls to Patients and Physician offices
Answering Patient inquiries, using multiple system resources to research and resolve various issues.
Scheduling patients for appointments with physician office(s) following physician specific requirements
Updating patient accounts as necessary
Building long lasting relationships with clients and patients
Providing reports to management staff regarding daily activities, process improvements, etc.


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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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