Parts Sales Customer Service Representative in Ocala

Ocala, Florida
Manufacturing & Production
Job Type
Temp to Perm
US$ 11.00 - US$ 12.00 per hour, $11 - 12 per hour + none
Ref. Number
Marsh,Jennifer, Spherion
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Job Description

Spherion Staffing is currently looking for a parts sales customer service representative.

Job Duties include (But are not limited to):
- Administer company policies and procedures for functional responsibility and related activities.
- Recommend and sell aftermarket parts according to established goals.
- Conduct research on part numbers to facilitate the sale of parts. Keep operating managers informed of customer and parts sales trends.
- Provide sales promotion, pricing and technical information / literature to dealers and customers.
- Coordinate part orders and shipments to customers for quick and effective service and / or repairs.
- Provide customer assistance on shipping issues, backorders and carrier damaged shipments.
- Demonstrate and utilize proper and acceptable communication etiquette in all phases of position.
- Facilitate the processing of customer returns and credit requests.

Working hours: Day Shift

--3 years parts experience in a manufacturing environment or similar work and/or 2 years production line related work, ability to read blueprints
--High school diploma or equivalent required
--Mathematical ability is essential throughout the customer service and parts sales processes.
--Practical computer experience is required. (MS Office suite)

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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