Patient Account Representative

West Columbia, South Carolina
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 17.00 - US$ 18.00 per hour
Ref. Number
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Job Description

We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!

We are currently looking to hire Patient Account Representatives for one of our clients located in Lexington County who serves people living with acute and chronic illness by providing these patients and their families a convenient, affordable, and safe place to receive infusion treatments. In addition to offering a safe and effective alternative to inpatient service, this team strives for more than personal service so you will be a part of a team that is really making an impact on lives!

Your role as Patient Account Representative will play a critical role in the successful execution of this more than personal health care experience as you will serve as the financial liaison for each patient and aid patients in obtaining and maintaining any available funding assistance for their treatment. You will also ensure collection of the patient's financial responsibility and monitoring their account throughout their therapy to maintain low outstanding balances and ensure enrollment in assistance programs.

Some reasons you might enjoy working in this role:
-You are a caring individual who owns your responsibilities to ensure that you focus on the details needed to ensure the patients needs are met!
-You are highly organized, and love the opportunity to multitask and meet a variety of deadlines that most would find overwhelming.
-You are looking for an opportunity that will allow you to continue growing your career in the medical field and be a part of a highly respected and growing company!

- Contacts new patients to review financial responsibility and program eligibility.
-Aids patients in the enrollment and re-enrollment process for funding assistance programs.
-Monitors funding resources and on-going patient eligibility.
-Negotiates payment arrangements with patients prior to the start of therapy and throughout as necessary.
-Monitors and coordinates collection of payments for various locations.
-Process patient and program payments, documents, and transmits to the Reimbursement Department.
- Ensures appropriate documents are up to date and present in a patient's medical record.
- Utilizes CPR+ exclusively for the purposes of communicating and documenting patient information.
- Monitors outstanding patient balances and compliance with payment arrangements.
- Completes Insurance Benefit Summaries and forwards to appropriate clinic locations/staff.
-Ensures clinic schedules have been verified and clinic staff aware of collections from patients needed.
- Demonstrates ability to maintain calm under pressure and cope with stressful or changing environment.
-Participates in the orientation of other staff as requested.
- Performs other duties and projects as assigned.

Working hours: 8:00 AM - 5:00 PM

-highly organized and have the ability to multitask and meet a variety of deadlines
-strong communication skills, both oral and written, and must have excellent interpersonal skills in handling interactions with company staff, other agencies, groups, patients and families.

High School

0-1 years

- High School Diploma or equivalent.
- Previous experience working in a medical environment to include a specialty clinic using an EMR system. CPR+ is a plus but not required.
- Prior experience working in medical billing/collections.

Interested in this opportunity? APPLY TODAY - VIRTUAL INTERVIEWS AVAILABLE

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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