Patient Intake Coordinator

Metairie, Louisiana
Health & Social Care, Practitioner & Technician (Healthcare Practitioners and Technical Occupations)
Job Type
Working Hours
8:00 AM - 5:00 PM
US$ 13.00 per hour
Ref. Number
Hall, Christina, Spherion
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Job Description

Do you thrive in areas concerning customer service and data entry? Our client in Metairie, LA is looking for qualified candidates like you to join their team!

Candidate will be working directly with medical records, referral paperwork and providing exceptional customer service to clients and customers.
Schedule is Monday- Friday
Pay is $13/hr.

Serves as the first and primary contact for Referral Sources on all assigned placements. Constantly monitors intake sources including but not limited to Fax boxes, Clip boxes, Electronic Referral Services and Discharge Planning programs. Researches and reviews received information including demographic, financial, medical and any other pertinent data from the referral agency to initiate the process. Researches and completes preliminary referral paperwork and standard admissions forms to ensure efficient processing of admissions. Must obtain any missing information which may prevent entering request into eCF or from assigning to a Patient Intake Coordinator. Typically Demographic information and Referral source notes. Enters all faxed and electronic referrals into eCube Financials and creates new encounter. Schedules encounter in a timely manner generally within 30 minutes in order to start the admissions process for the Patient Intake Coordinator. Assigns encounters to placement coordinators per worklists/dashboards. Works closely with management team to monitor referral numbers per coordinator and to provide feedback when necessary. Responsible for communicating with Patient Admission Coordinators on all new referrals. Reconcile missing data reports to ensure that all data is complete and accurate. Labels Medical Records to provide Patient name and Placement type for the placement coordinator. Forwards and Distributes electronic files related to new or readmit/resume referrals to proper placement coordinator. Communicates with Referral Sources and Operations when necessary. May coordinate with the Patient Intake Coordinators to establish appropriate placement of patients according to vacancies rates and capacity of relevant clinics. Other duties as assigned.

Working hours: 8:00 AM - 5:00 PM

Customer service skills, data entry and computer literacy is required

High School

0-1 years

HS Diploma or Equivalent
Insurance verification experience is highly preferred
Data entry experience is required
Healthcare experience is required

If you are interested in this position, please apply online at
Following the completion of your application, a recruiter from our local office will reach out to you within 24-48 hours regarding the application, your work experience, the job details and next steps.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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