Patient Service Representative

Nampa, Idaho
Customer Service & Call Center
Job Type
Temp to Perm
US$ 10.00 - US$ 14.00 per hour, $10 - 14 per hour + none
Ref. Number
Jones, Catherine, Spherion
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Job Description

Spherion Staffing is in search of wonderful, kind, Patient Service Representatives for one of our clients in the Nampa area. Our ideal candidate is someone who loves working with people, passionate, quick on their feet, and has patience. As a PSR you will be working on the phones taking inbound and making outbound calls. There is no sales what so ever. In this position you will be scheduling appointments, understanding of HIPPA, taking payments, working with patients accounts and many other duties . They are looking for someone who loves to work in a team environment and can work past 5 pm if necessary. The schedule is M-F, 7:45 am- 5 pm, starting pay is going to be $10-$14 DOE.
*Medical Background is preferred.

Working hours: M-F

- Great Customer Service
- Verify patients' insurance information to determine eligibility
- Register patients by verifying records
- Collect payments from patients
- Review medical records to ensure completeness and file information appropriately
- Manage data entry procedures such as entering procedure codes and diagnosis into databases
- Categorize and label medical documents
- Take messages and relay them to healthcare professionals
- Document work processes
- Customer Service - acknowledge, smile and greet patients upon arrival to the office.
- Verify patients insurance and demographics at each visit
- Review new patient registration forms and confirms that all required information is present
- Answer multi-line telephones - take accurate messages and route calls efficiently.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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