PAYMENT SERVICES REPRESENTATIVE

posted:
Location
Madison, Wisconsin
Industry
Insurance
Job Type
Temporary
Salary
US$ 14.50 per hour, $14.50 - 14.50 per hour + none
Ref. Number
S_21728
Contact
Deb Wethal, Spherion
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Job Description

Spherion, in partnership with American Family Insurance, is currently recruiting for an inbound customer service position, specializing in payment and billing services. This is a long-term, temporary position. This individual will be taking payments from policy holders and assisting agents with follow-up questions. This is a call center environment, fast-paced and utilizing dual screens to look-up information.

SCHEDULE: The training will take place for 4 weeks, Monday-Friday from 8:30am-5pm. After training is complete the shift will be 3:30-Midnight, working 1 weekend night and having a different day off during the week. The schedules IS NOT flexible. This schedule also includes working the holiday if it falls on your designated shift, unless you have approved time off.

Working hours: 3:30 - Midnight, including weekends

Skills:
Minimum typing of 30wpm
Proven customer service experience over the phone

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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