Process Executive

posted:
Location
Fargo, North Dakota
Industry
Customer Service & Call Center
Job Type
Temp to Perm
Salary
US$ 12.50 per hour, $12.50 - 12.50 per hour + none
Ref. Number
S_15825
Contact
Amber Delamater, Spherion
Phone
701-412-2896
Apply Now

Job Description

Spherion Staffing has full time openings for Process Executives. The Process Executive will be responsible for the end to end management of orders and queries within a very dynamic fast paced environment.

$12.50/hour
Day Shift hours available

Responsibilities:
- Responsible for providing excellent customer service through effective and timely processing of one of order entry and query management products/programs
- Ensure service level commitments are achieved and exceeded, working with peers, your manager and internal departments to achieve the same
- Ensure complete and accurate delivery to Company partners/customers
- Proactively ensure that the team adheres to the correct processes and procedures when processing transactions
- Contribute towards developing team initiatives to enable the team to work more efficiently and effectively
- Identify trends, recommend changes and drive process improvement resulting in improved operational efficiency
- Adhere to all Company Policies and Procedures
- Willingness to work periods of mandatory overtime during seasonal/cyclical peaks

Working hours: Day shift

Skills:
Requirements:
--High School diploma required, Associates or Bachelor's degree in a business related major preferred but not required
--Detail oriented with ability to define and build processes
--Self-Starter with ability to work independently and as a team
--Strong problem-solving skills
--Strong verbal and written communication skills
--Highly analytical with good attention to detail
--Ability to work in a fast-paced, high pressure environment
--Able to learn quickly and apply knowledge
--Ability to shift and manage multiple priorities
--Results driven focus and ability to work through to completion in a timely manner
--Strong knowledge of Microsoft Office products to include, but not limited to MS Excel and Microsoft Outlook
--SAP and previous customer service operations work experience preferred
--Excellent interpersonal and communication skills with strong customer/client focus essential
--High level of flexibility regarding overtime during times busy periods as required by the business

To be considered, please apply online at www.spherion.com/fargo -
If you have any questions please contact Amber Delamater at 701-412-2896

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now