Product Promotions Representative

posted:
Location
Metuchen, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
9:00 AM - 5:00 PM
Salary
US$ 12.00 - US$ 13.50 per hour
Ref. Number
S_38427
Contact
Podolyakina,Geniya, Spherion
Phone
609-734-0003
Apply Now

Job Description

We are in need of an in-house Product Promotions Representative for an anti-aging skin care product. All products are based on antioxidants - natural substances proven to help repair and prevent damage caused by sun, wind, pollution, stress and other external and internal factors. Our unique antioxidant skin care products are endorsed by doctors and celebrities alike. More importantly, our extremely high level of customer loyalty shows that once people try our products, they know it is unlike any other anti-aging skin care out there.

Responsibilities:
Ensure all emails and telephone calls are answered and returned in a timely manner.
Process customer orders accurately
Track shipments
Maintain customer profile order history within the system
Identify purchasing patterns
Ensure customer satisfaction in all capacities
Through product training, obtain a thorough understanding of product pricing, benefits, uses, ingredients, etc.
Ensure compliance with all established rules and regulations
Participate in on going departmental cross training and development
Maintain a high level on confidentiality while handle sensitive customer information

Working hours: 9:00 AM - 5:00 PM

Skills:
The ideal candidate will:
be patient, empathetic to the customer's needs and passionately communicative
have excellent customer service skills
be a good listener and problem solver
demonstrate a track record of providing above and beyond customer service
consistently meet or exceed company set goals and standards

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
1-4 years experience in a call center environment
Background in Customer Service and Sales a plus
Ability to retain product information in high volume


Apply online today!!! Follow up with an email to PrincetonOffice-DL@spherion.com or call 1(609)734-0003 to speak with a recruiter directly and set up your interview!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now