PSE Application Support Specialist

posted:
Location
Port Saint Lucie, Florida
Industry
Information Technology
Job Type
Full-Time
Salary
US$ 16.00 - US$ 18.00 per hour, $16 - 18 per hour + none
Ref. Number
S_20618
Contact
Justin Kolleda, Spherion
Phone
7723369545 X208
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Job Description

Responsible for the Support of Brightree applications and services used for the production, management & delivery of services. The main function of PSE application support is to insure problems are resolved in a timely matter through effective team communication. Responsible for efficient performance of job functions which include, daily system support requests, continued support and maintenance of system functions, maintenance of system accuracy and knowledge of company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include the following as well as other duties and responsibilities, which may be assigned:

1. Support Daily System Enhancement (SE) Requests
a. Pricing & Conditional Updates
b. Items Adds
c. Support & Maintain Price Table Accuracy
d. Support System Projects
e. Pickup Exchanges
2. Support Daily Payer Maintenance (PM) Requests
a. New Payer Additions & Edits to the System
b. EDI/ERA/ERN/EFT Enrollment & Setup
c. User Setup/Access/Maintenance to Payer Portals
d. Support PBG Updates applicable to Payer Updates
3. Manage System Updates & Training to Teams
4. Support & Maintenance System Accuracy
5. Support Projects for System Maintenance and Enhancements

Working hours: Mon-Fri

Skills:
1. Previous application support experience preferred.
2. Familiarity with insurance rules and regulations preferred.
3. Interpersonal & Relationship Building skills required.
4. Analytical skills required.
5. Problem Solving skills required.
6. Microsoft Program skills required.
7. High School Diploma.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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