Q4 Customer Service

Mankato, Minnesota
Customer Service & Call Center
Job Type
US$ 10.50 - US$ 11.00 per hour, $10.50 - 11.00 per hour + none
Ref. Number
Leah Macgregor, Spherion
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Job Description

Spherion Staffing is seeking a Customer Service Representative to be responsible for working with customers and sales representatives by taking incoming emails/calls, making outbound calls, and providing consultative support by cross-selling our products and working with customer websites.

If you are highly motivated with a great work ethic and work well individually and in a team setting, this role is for you! You will demonstrate how you are able to multi-task and work well in a fast paced environment on a daily basis. This position will be challenging and will require you to use multiple skills regularly.

Key Responsibilities:

First point of contact to resolve high-profile customer issues
Monitor high priority customer orders
Support & consult with the customer to provide recommendations and solutions
Provide customer assistance primarily via email and some phone calls
Assist customers with their orders to include pricing and order status
Available Shift:

Scheduling within the availability of Monday - Friday 8:00am -5:00pm with occasional Saturdays.

Working hours: Mon-Friday 8:00AM - 5:30PM

High school education or equivalent
Minimum of one year experience in Customer Service related field
Ability to communicate professionally both verbally and in writing

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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