Reassignment Agent

Draper, Utah
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 20.00 per hour
Ref. Number
Roman, Maryann, Spherion
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Job Description

The Reassignment Agent team within the Property & Title department facilitates a smooth and timely contract transfer by serving as a resource and sole point of contact for the real estate, title, and escrow agents throughout the home sale process.
A Reassignment Agent provides sellers the information they need to transfer their solar agreement and answers all potential buyer's questions and concerns. They generate the Transfer Agreement, collect digital signatures, and confirm the validity of the document when the home sale closes.

Hiring Immediately.

Manage and prioritize a high volume of internal and external inquiries via phone, email and WebForm requests.
Manage project load and responsibilities simultaneously whilst maintaining excellent customer service, often in difficult or challenging circumstances.
Communicate continually with all necessary parties to facilitate the contract transfer within the timelines of the home sale or other transaction.
Demonstrate your understanding of contract terms and simplify contract language and solar basics with integrity and in a way that an assuming party would understand.
Independently draft, review, and send contracts and/or associated documents in compliance with company policies.
Exercise a high degree of discretion and independent judgment to evaluate each reassignment and determine how to best manage ensuring no loss to the company.
Follow process and protocols as outlined and directed by leadership.

Working hours: 8:00 AM - 5:00 PM

Evidence of exceptional ability and knowledge of Microsoft Office, Word, and Excel.
Excellent written communication skills with keen attention to detail.
Ability to work independently and stay on task in a fast-paced environment without direct supervision.
Excellent communication, negotiation, and problem-solving skills with the ability to build strong relationships with customers and internal team members.

High School

0-1 years

Bachelor?s degree preferred.
1+ years of experience in a customer-facing environment.
Experience in real estate and/or mortgage industry preferred.

Text CUSTOMER SERVICE to 801-519-5093 to apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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