Reception/Sales Support

Mason City, Iowa
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 14.00 - US$ 15.00 per hour
Ref. Number
Leah Macgregor, Spherion
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Job Description

Spherion in partnership with our fabulous client in Mason City is seeking a highly energetic reception/sales support associate. In this role, you will provide primary phone reception and receive visitors to the plant and office, You will also support to Sales & Marketing Team, and perform backup duties for Administrative Assistant/Sales Support.

1) Provide primary phone reception for seven-line phone system.
a) Prequalify calls and transfer to appropriate channel (Inside Sales, Account Specialist or Cust Service).
2) Receive visitors to the plant and office.
3) Provide support to Sales & Marketing Team.
a) Assemble sample packets and stuff/prepare outgoing mail.
b) Data entry for mailing suppression list.
c) Break down job tickets and file appropriately.
d) Complete vendor forms.
e) Process qualified leads per procedure
f) Prepare orders for sales support materials required by representatives
g) Prepare and send out samples for sales team and reps
h) Update Zoho per procedure
i) Send out UID verification reports per procedure
j) Orders Received report
4) Create production ready excel files from customer???s data files.
5) Provides support to Customer Service.
a) Enter On-Demand re-orders
b) Manage proof filing
6) Work on team, VP of Sales & Marketing, and CEO projects.
7) Follow and adhere to Traction, V/TO system, including developing ???rocks??? and ???issues??? and accomplishing ???rocks??? per plan.
8) Write and maintain work procedures.
9) Adhere to customer centric principles including our three promises and taking care of ???Frank.???

Working hours: 8:00 AM - 5:00 PM

Oral & written communication skills
Organizational skills

High School

1-4 years

High school

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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