Sales Customer Service Specialist

Bismarck, North Dakota
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:30 PM
US$ 17.95 - US$ 18.00 per hour
Ref. Number
Mickala Pierce, Spherion
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Job Description

Spherion Staffing is looking for a full time Sales Customer Service Specialist to work with a local client in Bismarck. The Sales Customer Service Specialist will provide exceptional customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs as well as assisting team members within the organization. This position will also provide branch collection support for customer service and administration. Qualified applicants must have 1-2 years' sales experience, great computer skills and warehouse experience.

Pay: $18/hour

Monday-Friday Flexible 8 am-5:30 pm or 7:30 am - 5 pm


- Establish ongoing relationships with customers
- Manage all aspects of customer relationships from quotation through payment of invoices
- Work with branch customers to solve payment issues
- Be a reliable resource to customers and co-workers on sales order status and information
- Show initiative by identifying and analyzing problems and proposing acceptable solutions
- Receive sale calls, quotation requests, faxes, mail, EDI, email, and will-call orders
- Provide inventory and pricing information
- Coordinate with outside sales, purchasing, billing, management departments to resolve customer issues
- Enter or processes delivery ticket/shop orders
- Produce and negotiate customer quotations and proposals
- Contact customers concerning late payments, invoicing issues, and other issues involving credit and receivable items for branch
- assigned accounts
- Report collection status to AR and management
- Assist in physical inventory counts
- Assist will-call customers in placing orders
- Participate in special projects as requested by management

See above

Working hours: 8:00 AM - 5:30 PM

-1-2 years' sales experience
-Experience in warehouse is preferred but do need someone that can occasionally load/unload when backed up
-Highly motivated and results oriented
-Strong communication, organization, multi-tasking, and time management skills
-Solid problem solving and consultative skills required
-Ability to work in a fast-paced team sales environment with minimal supervision
-Experience with MS Office, Outlook, Excel, Word
-Dependability and ability to learn quickly

High School

1-4 years

See above

To be considered, please apply online at
If you have any questions please contact Mickala Pierce at 701-250-1111

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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