Scheduling Coordinator

Owatonna, Minnesota
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Working Hours
Various Shifts Available
US$ 17.50 - US$ 18.00 per hour
Ref. Number
Brady, Laura, Spherion
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Job Description

Basic Purpose: Conduct professional and excellent customer service, relating to greeting and checking
in patients, good phone skills and good interpersonal skills. Ability to treat patients in a
caring and pleasant manner.

Duties and Responsibilities:

Answer and direct incoming calls
Schedule appointments
Confirm appointments
Print schedules and distribute in appropriate places (this is done for next day)
Open front office and keep reception/waiting room area neat
Responsible for the flow of the office and filling in cancellation time
Notify patient as to the payments necessary at the time of scheduling appointments
Verify government insurance plan eligibility while making appointments
Download/scan x-rays and referrals from dentists that arrive via e-mail
Enter insurance information into the computer when the patient arrives for an appointment
Send thank you letters and x-rays to referring doctors after the patient has been seen
Sort and return all unused referring doctors??? x-rays and letters
Send packets to 3rd/GA patients and confirm appointment time - gives patient information without consultation
Pre-register patient, using returned packet information
Organize charts and keep up to date
Assemble charts
Ensure charts, files and other means of record keeping are kept up to date and accurate
Performs other duties as assigned

Working hours: Various Shifts Available

General office experiences that included basic receptionist skills; must be able to handle multiple
tasks and have excellent computer skills.

Other knowledge or skill requirements:
Good interpersonal skills, ability to prioritize, good problem solving skills.

High School

1-4 years

Working Conditions:
Requires sitting for long periods of time. Requires the use of computer and concentration.
May require moving quickly to other front office stations. Regular lifting of >10 lbs required with occasional
lifting of up to 50 lbs. May be asked to travel to another office to help cover vacation or sick days.

Hours: 30 hours/week; will not necessarily have a specific day off may be rotating which day each week (ex: may have Tuesday off one week and Wednesday the next) Office hours are M-Th 8-4:30 PM with a one-hour lunch; Fridays 7:30-3:30 PM with a 30 min lunch. Position would be eligible for paid holidays, vacation, sick, health & dental insurance, life insurance, Dependent Care FSA, short-term disability, 401K & profit sharing.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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