Senior Customer Service - Manufacturing in Fort Myers

posted:
Location
Fort Myers, Florida
Industry
Administrative & Support Services
Job Type
Full-Time
Salary
US$ 45,000 per year, $45k per year + none
Reference Number
S_7436
Contact
Ellen Owen, Spherion
Phone
239-939-9999
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Job Description

Responsible for handling all correspondence with customers and sales representatives dealing with new and existing orders. Responsible for internal routing, interpretation and order processing of standard and special customer orders to include export compliance, as well as providing general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, direct call to appropriate associates, mail distribution, greeting of visitors and suppliers and organization of office supplies.

Working hours: 8-5

Skills:
KNOWLEDGE/SKILLS/ABILITIES:
--Previous experience with an ERP system required; (Glovia) preferred.
--Excellent phone etiquette.
--Excellent organizational, time management and communication skills.
--Attention to detail
--Intermediate Word and Excel Skills.
--Ability to self-motivate and work independently
--Customer Service Experience
--General understanding of Terms and Conditions review
--General knowledge of sales tax and sales tax exemptions.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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