Service Administrator

posted:
Location
Alexandria, Louisiana
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
7:00 AM - 5:00 PM
Salary
US$ 16.00 - US$ 17.00 per hour
Ref. Number
S_55108
Contact
Jenkins,Alicia, Spherion
Phone
318-4459000
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Job Description

Spherion is currently seeking to fill a Customer Service Administrator which will be responsible for providing assistance and support to customers for equipment repair and sales of new equipment. This job involves taking orders, responding to inquiries or complaints, and providing alternative suggestions to products that may be out of stock or unsuitable for the customer. This job is a temp to hire position with the possibility of becoming full-time with benefits. This job is well suited to people who have a passion for providing great customer service, work well as part of a team, and have strong written and verbal communication skills, being a multitasker and having strong clerical experience.
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Responsibilities:
-Oversee all services in service department
-Delegate and direct service tasks; monitor the progress of all current and pending work orders
-Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns
-Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)
-Manage and update invoices
-Process new orders and track inventory
-Communicate and maintain good relations with manufacturing reps and dealers
-Keep a safe and clean workspace at all times
-Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and efficiency
-Process Payroll
-Complete Warranty packets

Working hours: 7:00 AM - 5:00 PM

Skills:
-Communication
-Patience
-Problem Solving
-Multi-tasker

Education:
High School

Experience:
1-4 years

Qualifications:
-High school diploma or GED equivalent; bachelor's degree preferred.
-A dynamic leader with a proven track record in customer service.
-Computer literate and proficient with inventory catalogs.
-Excellent oral and written communication skills.
-SAP experience


Apply online at www.spherion.com. Once application has been submitted call 318-445-9000

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now