Service Advisor - Fleet Services

posted:
Location
Monroe Township, New Jersey
Industry
Installation, Maintenance & Repair (Installation, Maintenance, and Repair Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 40,000 - US$ 60,000 per year
Ref. Number
S_30463
Contact
Erich Radlmann, Spherion
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Job Description

Title: Service Advisor
Reports to: Service Manager

The role of the Service Advisor is to provide world-class customer service and support to the client base including fleet repair.

Responsibilities:
- Assist in troubleshooting problems with vehicles
- Entering in all requests into the system
- Following up with customers to explain necessary repairs
- Helping prioritize jobs within shop
- Local travel as needed

Working hours: 8:00 AM - 5:00 PM

Skills:
- Detail-oriented
- Strong Customer Service skills
- Excellent computer skills

Education:
Associate

Experience:
4-7 years

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
??? Computer Skills
??? Experience with heavy duty trucks and/or diesel service preferred but not required.
??? Dealership service experience preferred.
??? To perform this job successfully, an individual should have knowledge of Accounting software and Repair Order Processing Software.
??? Certificates, Licenses, Registrations
??? Physical Demands
??? The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
??? Sufficient manual dexterity to operate standard office equipment (or operate a PC)
??? Position requires the ability to operate motor vehicles
??? Ability requires a person to bend, twist, squat, reach in order to perform tasks on truck components.
??? Ability to lift minimum of 60lbs ??? 80 lbs. unassisted.
??? The noise level in the work environment is usually moderate, due to tools and engine noise.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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