Service Advisor

posted:
Location
Dayton, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 15.00 - US$ 17.00 per hour
Ref. Number
S_32338
Contact
Devin Sypher, Spherion
Phone
609-734-0003
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Job Description

The service adviser is to insures that customers are greeted openly and friendly, coordinates fleet & customer repair requests,estimates service times within set guidelines, and manages shop repair orders. Assists Service department with clerical duties, such as: documentation required for service records, warranty, policy settlements, customer and vendor contact.

This position is direct hire with benefits and a compensation package.

Responsibilities:
*Experience with heavy duty trucks and/or diesel service preferred but not required.
*Dealership service experience preferred.
*To perform this job successfully, an individual should have knowledge of Accounting software and Repair Order Processing Software.
*Sufficient manual dexterity to operate standard office equipment (or operate a PC)
*Position requires the ability to operate motor vehicles
*Ability requires a person to bend, twist, squat, reach in order to perform tasks on truck components.

Working hours: 8:00 AM - 5:00 PM

Skills:
*The noise level in the work environment is usually moderate, due to tools and engine noise
*Computer Skills (Microsoft Excel, Microsoft Word, Google Suite, Etc.)
*Certificates, Licenses, Registrations
*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
*Ability to lift minimum of 60lbs - 150 lbs. unassisted

Education:
Bachelors

Experience:
4-7 years

Qualifications:
*Handling Stress-balance and defuse inner tensions and stresses. Appropriately separate yourself from stressful situations.
*Goal Directedness- the ability to stay on track, no matter the circumstances.
*Practical Thinking- ability to make common sense decisions and understand what is happening and why.
*Persuading others-the ability to convince others, to present one???s viewpoint.
*Results Orientated-must identify actions necessary to achieve task completion.
*Customer Orientated-ability to work with many different types of people, sometimes in an emotional or stressful situation.
*Sense of urgency-the job requires quick responses. The job will repeatedly face important deadlines that must be met on time.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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