Service Analyst

posted:
Location
Columbia, South Carolina
Industry
Human Resources (Management Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 50,000 - US$ 60,000 per year
Ref. Number
S_70263
Contact
Hamilton Brown, Spherion
Phone
803-403-8573
Apply Now

Job Description

Spherion is partnering with a local distribution company in search of a Service Analyst. This unique, operationally-focused role will serve as the right hand of the Operations Manager, with day-to-day functions of reporting, scheduling
and ensuring smooth process flow. This is a permanent, direct hire opportunity that offers competitive pay and benefits, a defined track for advancement, a close-knit, small team environment, and the opportunity to work with a innovative, analytics-driven, results-oriented team.

Responsibilities:
- Employee scheduling (to include seasonal/high demand temp employee scheduling)
- Ensuring order fulfillment and customer follow-up
- Track and report performance metrics
- Monitor employee time and attendance
- Monitor balance on receivables
- Assist with process improvement projects

Working hours: 8:00 AM - 5:00 PM

Skills:
- Advanced Excel skills
- Ability to multi-task and effectively prioritize in a deadline-oriented environment
- Effective communication skills
- Ability to problem-solve and troubleshoot

Education:
Bachelors

Experience:
1-4 years

Qualifications:
- Bachelor's degree
- Call center experience preferred but not required


Apply today for immediate consideration

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

8.5.5

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