Service Dispatch

posted:
Location
Williston, Vermont
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Full-Time
Working Hours
7:30 AM - 4:30 PM
Salary
US$ 18.00 - US$ 25.00 per hour
Ref. Number
S_33287
Contact
Jana Venable, Spherion
Phone
(802)-864-5900
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Job Description

This is a full time, direct hire position for a reputable company looking to expand their service department! Previous HVAC knowledge or exposure to industry highly desirable.

Responsibilities:
Answering incoming phone lines for customer and service technicians
Entering service work orders into company software
Assist primary dispatcher with scheduling of work orders and maintenance inspections
Assist in coordination of contract maintenance inspections
After training period, this candidate will be primary dispatch for regional service crew
Customer care calls to ensure satisfaction after service or maintenance inspections
Heavy Coordination and Attention to Detail

Working hours: 7:30 AM - 4:30 PM

Skills:
Previous dispatching and/or HVAC exposure is highly desired
Must have excellent customer skills
Self-starter who likes to work in a fast paced environment, have strong decision making skills, communicate effectively, establish priorities and meet deadlines.
Knowledge of MS Outlook, Word, and Excel are required and must have the ability to learn software quickly.

Education:
High School

Experience:
1-4 years

Qualifications:
2-5 years' experience in customer service with one year in office customer service environment
Experience in HVAC setting a plus
Previous Dispatch experience highly desired
Experience with heavy coordination a plus
HS Diploma


To apply please go to www.spherion.com/apply or email BurlingtonVTjobs@spherion.com

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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