Service Dispatcher

posted:
Location
Fargo, North Dakota
Industry
Administrative & Support Services
Job Type
Temp to Perm
Salary
US$ 14.00 - US$ 15.00 per hour, $14 - 15 per hour + none
Ref. Number
S_20648
Contact
Janine Eberhart, Spherion
Phone
701-412-2914
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Job Description

Our client is looking for a Service Dispatcher in their Fargo office. This position will provide phone and customer service support by handling incoming calls and process requests for service team to follow-up.

Schedule: 8am-5pm, Monday-Friday. Will need to be on rotation for weekends in the cold and heat season.
Pay $14-15/hour DOE

Responsibilities:
- Answer incoming service calls, schedule service calls with customer, dispatch service technicians
- Enter time & materials into computer system & bill service calls daily
- Assist customers with scheduling/billing questions
- Generate purchase orders for technicians when needed
- Assist customers with purchasing parts/filters, etc

Working hours: 8am-5pm, Monday-Friday

Skills:
Requirements:
--High School diploma or GED
--Must have good computer and general keyboarding skills
--Need good communication skills and focus on customer service
--Accuracy and attention to detail is critical
--Must also be thick-skinned and work under stress and deal with customer complaints
--Experience in the HVAC industry or some post-secondary education is a plus


To be considered, please apply online at www.spherion.com/fargo If you have any questions please contact Janine Eberhart at 701-412-2894

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now