Service Writer

Macon, Georgia
Retail & Wholesale
Job Type
Temp to Perm
US$ 12.00 - US$ 14.00 per hour, $12 - 14 per hour + none
Ref. Number
Crofutt,Nicole, Spherion
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Job Description

Now hiring for a Service writer to manage customer relations and repair schedules and ensure accurate record keeping. Candidates will have excellent customer service and communication skills, in person and over the phone, possess the ability to multi task and maintain several ongoing projects. Automotive service writing or sales experience is preferred, knowledge of Automotive systems is a must.
Duties of a service writer involve developing cost estimates for automotive repairs using multiple resources or systems. Orders needed parts, estimates and allocates the correct amount of time needed for the repair, and schedules the appropriate technician for the job based on the customer and their repair needs. The Service Writer will prepare and present the customer with an accurate quote for the needed repairs. The service writer will also be the primary contact and representative for the business to the customers.

Working hours: 7am-6pm

--Maintain excellent Customer Relations with customers
--Provide accurate estimates (parts cost and labor) for a repair or maintenance job
--Maintain accurate records, invoices, and basic shop supplies
--Order parts, track deliveries for approved repairs
--Maintain accurate service and Vehicle records
--Schedule future maintenance sessions and advise motorists on good vehicle use
--Identify sales opportunities with local fleet accounts and retail customers
--Knowledge of vehicles mechanical and HVAC systems
--Working knowledge of vehicle diagnostic systems and methods
--Willingness to observe all safety policies and precautions for protections against accidents, dangerous fluids, chemicals etc.
--High school diploma or GED is preferred; Certification from a vocational school or completion of apprenticeship in Automotive program is also preferred
--Valid Georgia Drivers License and relatively clean MVR required
--Any automotive certifications (e.g ASE) is a definite plus

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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